The inside on outsourcing
similar model with business outsource processing at CAS and to apply those concepts today," she said.
Over the next couple of years, she believes Riverstone and CAS Partners will transform the industry and completely re-engineer the price points of third-party property management, as they get cost down and efficiency up.
"I've been in meetings over the past 60 days with some of our largest clients and prospects and they are saying, 'Toni, nobody is doing this. You guys are really re-writing history in the marketplace.'
"We are one of the big three third-party managers, but you know, if you think about the market being only 13 percent outsourced, I see the big internally managed market as the area of opportunity; Really looking at outsourcing as a core competency and saying, 'Should you be doing this, and how Should you really be doing this, or should you stick to your knitting and get cost out' Because the very fact of outsourcing, if I can leverage what we do over 180,000 units, even the big guys can't compete with that from a buying power process management standpoint," she said. For a printable pdf version of this article as it was published in the May June 2009 edition, click











