The inside on outsourcing
president and CEO of Stream, she transformed a $65 million contact center outsourcing company with 1,500 employees into a $500 million global front-runner with more than 15,000 employees and contact call centers in 16 countries, before selling the firm in a public offering in July 2008. Believing it is much quicker to buy than to build from the ground up, she built the contact call center giant by merging her original company ECE with the larger Stream.
In early October, the CAS board was recruiting a new CEO and defining a reorganization of Riverstone Residential. Christy Freeland assumed the CEO role at Riverstone Residential and Danner became CEO of the newly created Riverstone Group Client Services and Business Development, focused on client relations and new business development, working closely with leading institutions, developers, pension funds and other major owners.
Portmann took the helm of CAS Partners. She answers directly to owners Peter and Nicholas Gould of CAS Capital, the North American division of UK-based Regis Capital Ltd.
She brought with her a lineup of best practices and processes and a number of personnel. Eight employees from Stream made the transition with Portmann, including Chief Marketing Officer Katherin
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